References: Speak More Confidently: An Introverts Guide to Working with Clients - YouTube
- Slow down and get in sync
- Speak in small bursts
- Allow for silence
- Don’t respond to everything right away, you don’t need to always have the answers
- “I’m still not quite sure yet, let me collect my thoughts on this”
- Be genuinely curious 2. Ask more questions: why, how, what?